Refund Policy

Cancelation requests within 24 hours of purchase of any subscription-based product will be refunded in full. After this period, cancellations may not be processed. To initiate a refund, contact our support team with your order details. Refunds will be processed using the original payment method, and you can expect to receive your refund within 7-10 business days after approval. Digital goods that have not been delivered are eligible for a full refund. Digital goods that have been delivered, but are damaged will be replaced.

Cancellation Policy

Customers can cancel subscription-based products at any time. Please note that there are no prorated refunds for any subscription-based services; however, access to the service will remain active until the end of the current billing cycle. To cancel your subscription, please contact our support team with your account information. Cancelation requests within 24 hours of purchase of any subscription-based product will be refunded in full. After this period, cancellations may not be processed. To cancel your order, please contact our customer service team promptly. If your order includes digital content, access will be revoked upon cancellation. Cancelation requests for digital goods and products that have been delivered are nonrefundable. Any damaged products will be replaced at no additional expense. If you have any further questions regarding our fulfillment, refund, or cancellation policies, please contact us at support@virtualsolarsociety.com.